Privacy Policies

This Privacy Policy describes how micro3d.in (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following

lawful bases:

1. Your consent;
2. The performance of the contract between you and the Site;
3. Compliance with our legal obligations;
4. To protect your vital interests;
5. To perform a task carried out in the public interest;
6. For our legitimate interests, which do not override your fundamental rights and freedoms

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

Refund policy & Return policy

Refunds will not be provided under any circumstances. We do not provide credits or refunds for any products purchased.

Should you receive a defective or damaged product, please help us with a picture of the damage along with a description

If product received is defective/ damaged / non-operable it will be covered under manufacturer warranty and we will facilitate the replacement of the parts by involing the warranty clause as laid down by each manufacturer in their terms and conditions or warranty clause. But we don't accept refund/return/replacement of printer once we have processed the order.